Frequently Asked Questions
We manufacture professional GPR systems, underground radar devices, detectors and special purpose underground imaging equipment.
We manufacture according to international quality standards using ISO standards, high-quality materials and advanced technology.
We have an annual production capacity of 500+ devices in our Istanbul facilities and can manufacture according to special orders.
Yes, we manufacture custom design underground imaging devices and parts according to customer needs.
It varies between 2-4 weeks for standard models and 6-8 weeks for custom design devices.
We offer cash, credit card, bank transfer and installment payment options.
All our devices are covered by 2-year warranty. We offer conditional return within 14 days.
Yes, we provide product demonstration and testing opportunity in our Istanbul showroom.
We provide free installation and basic usage training for all retail sales.
You can track live stock from our website or call our customer services.
We make wholesale sales with minimum 5 devices or over a certain amount.
We have a region-based dealership system. Contact our trade department for detailed information.
We apply wholesale discount rates ranging between 15-40% depending on the quantity.
Yes, we can do OEM/custom branding for wholesale orders above a certain quantity.
We deliver wholesale orders within 1-3 weeks depending on stock status.
Create your cart from our website, make secure payment, your order will be shipped after confirmation.
Delivery within 1-3 business days throughout Turkey. Express cargo option is also available.
We offer 100% secure shopping with SSL certified, 3D secure payment system.
We provide 24/7 online support, live chat and technical support with remote connection.
All products purchased online are under the same warranty. Warranty documents are sent with the cargo.
We serve with our Istanbul central service and contracted service network throughout Turkey.
We offer detailed price quotation after free inspection, we do not start work without your approval.
We recommend calibration every 6 months for professional use, once a year for standard use.
Yes, we provide 24/7 emergency repair service with our emergency service line.
There is a supply time of 1-3 days for spare parts in stock, 2-4 weeks for special parts.
We regularly export to European, Middle Eastern, Asian and African countries. Our studies for new markets continue.
We accept international payment methods such as LC, cash against documents and bank transfer.
Our experienced export team manages all customs, certification and logistics processes.
Although it varies by country, we generally accept orders of 10 pieces or container-based.
Yes, we serve our global customers with our contracted international service network and online technical support.
